Shipping & Returns
SHIPPING POLICY
AVAILABLE TO SHIP IN USA ONLY
Product discrepancies and/or exchanges need to be notified within 3 days after the product has arrived. We ship using USPS or FedEx. We ship anywhere in the US with a valid shipping address. All Retail orders take from 24 to 48 hours to process, fill and ship. All Wholesale and Distributor Orders take from 24 hours to 96 to process, fill and ship. All orders placed on Friday will be shipped on Monday; we do not ship over the weekends or on Federal holidays.
The price of shipping depends on the weight of your package. Before checking out, you can click on your cart and find out the estimated shipping charges. This will provide an estimate and you can choose how you would like your order shipped!
Lost Package
InLeiShop is not responsible for lost or stolen packages. Please check with your local USPS if you believe your package has been lost or stolen. Packages that are lost by USPS will be replaced after 30 days of non-movement for domestic orders and 8 weeks for international. Please note that refunds are not issued by InLeiShop on lost packages.
US ORDERS
All shipping options have a tracking number and can take from 1 to 10 days for you to receive your order depending on the shipping type chosen and your location.
INSURANCE
Add Hassle-Free Insurance to your order and never worry about lost packages again. For Domestic Orders, if you don't receive your package within 3 weeks of estimated delivery, we will reship your package at no additional cost.
RETURNS
Ship the unused item in the original packaging back to InleiShop within 15 days of delivery for a Store Credit or an Exchange (only available for damaged or incorrect orders). Shipping charges are not refundable
WARRANTY
We have a 30 Day Warranty against manufacturer's defects.
If an item ever arrives broken or defective we will replace the same item free of charge. Depending on the item we may request that the defective item be returned. Please see our Returns Policy for more information.